Aescape Drives Strong Revenue and Guest Satisfaction at AWAY Spa in W Scottsdale
A premium, tech-forward experience that’s delivering results—for guests, teams, and the bottom line.
Immediate Impact at Away Spa
In just three months, Aescape helped AWAY Spa turn underutilized space into a high-performing, guest-loved experience. With minimal operational lift, the team drove nearly $42,000 in new revenue, consistent five-star satisfaction scores, and high adoption from both hotel guests and locals.
The Goal
AWAY Spa looked to activate underutilized space with a modern wellness experience that required minimal lift from staff. By introducing Aescape, the team aimed to increase revenue, attract both guests and locals, and offer a self-guided massage option that matched W’s bold, high-touch brand—accessible, premium, and easy to use.
The Solution
In May 2025, AWAY Spa launched Aescape’s AI-powered massage technology—bringing on-demand recovery to one of Scottsdale’s most dynamic properties. In just three months, it generated nearly $42,000 in revenue, delivered hundreds of personalized sessions, and earned 90%+ satisfaction scores. The tech attracted hotel guests and locals alike with easy booking, personalized control, and a modern, self-guided experience—freeing up spa staff and elevating the overall guest experience.
$12k
Profit generated in a single month
$42k
Revenue generated June-August on only 6 operating days/week
90%
Average guest satisfaction score on an 86% response rate
“The roll out of Aescape at W Scottsdale has been amazing... They act like a part of the team with weekly progress calls and if necessary are available 7 days a week. I knew it had big potential in Scottsdale and it has surpassed my expectations.”
David Cronin
General Manager at W Scottsdale
Influencer & Social Buzz
The Aescape experience generated early attention from influencers, local creators, and social-savvy guests—helping drive awareness both on-property and throughout Scottsdale’s wellness and hospitality scene. Social content captured the spa’s high-tech edge, while showcasing the Aescape experience as a must-try moment for visitors and locals alike.
